Radwyn Apartments

I stayed at the Radwyn for a year and loved it. It is a clean, quiet place and very convenient to so many things, including my own business. They were responsive to any maintenance requests. I enjoyed the salt water pool during the summer as well as just walking through the grounds. The only reason I gave a four was because the water pressure in the apartment was low. I'd like to specifically mention Sally Secundo and Marisa Harris for working with me and going out of their way to help me with my particular situation. They couldn't have been any nicer and more supportive. Thank you!

Amazing location and nice, big apartments. However, maintenance is non existent. We have been told they are “short staffed” since we moved in July 2022. Every maintenance request we’ve submitted has required us calling the office multiple times and then going to the office in person just to get someone’s attention. Then when someone finally shows up, they say they are going to get tools and instead will mark the work order complete and never come back. This has happened twice. The outlets in our bathroom haven’t worked for 6+ weeks. The last straw was when our toilet exploded, shooting water all over our entire bathroom and we called the emergency line on Friday. It has now been 5 days and still no one has come and we don’t have a working toilet. We called AGAIN today and they promised to send someone. Surprise, no one ever came. Not to mention they raised our rent hundreds of dollars upon renewal last month. We deserve to have a working bathroom and to not have to call over and over again when we are paying almost $3,000 a month.

We met Cat at the Radwyn leasing office in March. She has been amazing every step of the way from getting the exact apartment we wanted to helping with the lease and all other questions we had. The apartment we leased is beautiful. And was freshly painted and cleaned when we moved in. Cat made every step easy and was a total pleasure to work with. Highly recommend Radwyn Apartments and definitely ask for Cat!

I stayed at my friend’s apartment at Radwyn the summer of 2022 and… oh boy. The pest issue here is truly out of control. AVOID getting a ground floor apartment at all costs. The ground-floor apartment I stayed in was completely overtaken by mice. I found three dead mice in snap traps under the stove the day I moved in. They seemed to have been lying under there indefinitely, leading to a horrible smell of decay and ammonia. The morning after I moved in, I saw a mouse run by my foot in broad daylight. I called the office and they were very kind, and sent someone from facilities in that same day to try and set up traps to get rid of the mice. To their credit, they would come in every Monday to try and set up traps/ tracking powder/ poison. But over the course of the next few weeks, nothing seemed to help. There were 6+ mice roaming freely around my apartment at all times. 3 calls to facilities proved mostly fruitless. At this point, a professional crew of exterminators should probably have been called in. I also spotted a large rat in my backyard, scrounging around in the neighbor’s flower plants. The rat jumped from porch to porch, climbing on people’s furniture (including mine). It sat on my porch chair and looked at me through the glass door for a while before I smacked the door and scared it away. Whatever Radwyn is doing to combat their pest situation is clearly not sufficient. Perhaps this major pest issue is connected to the waste management issues other commenters have already mentioned. Lots of trash tends to just pile up by the dumpsters here. It’s sad because the apartment itself seemed nice, and clearly consisted of high-quality cabinets, appliances, etc. and the location felt cozy and peaceful. The neighborhood was lovely for going on walks, etc. But the mouse and rat infestation was truly out of control, and made for a miserable experience living here. I had to break my sublease agreement and move out after a month because the situation was so bad. I pray no one else has such a bad experience here.

I stayed at the Radwyn for a year and loved it. It is a clean, quiet place and very convenient to so many things, including my own business. They were responsive to any maintenance requests. I enjoyed the salt water pool during the summer as well as just walking through the grounds. The only reason I gave a four was because the water pressure in the apartment was low. I'd like to specifically mention Sally Secundo and Marisa Harris for working with me and going out of their way to help me with my particular situation. They couldn't have been any nicer and more supportive. Thank you!

Amazing location and nice, big apartments. However, maintenance is non existent. We have been told they are “short staffed” since we moved in July 2022. Every maintenance request we’ve submitted has required us calling the office multiple times and then going to the office in person just to get someone’s attention. Then when someone finally shows up, they say they are going to get tools and instead will mark the work order complete and never come back. This has happened twice. The outlets in our bathroom haven’t worked for 6+ weeks. The last straw was when our toilet exploded, shooting water all over our entire bathroom and we called the emergency line on Friday. It has now been 5 days and still no one has come and we don’t have a working toilet. We called AGAIN today and they promised to send someone. Surprise, no one ever came. Not to mention they raised our rent hundreds of dollars upon renewal last month. We deserve to have a working bathroom and to not have to call over and over again when we are paying almost $3,000 a month.